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GENOSAVE®
GENOSAVE SUPPORT
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IMPORTANT SECURITY NOTICE
Keep your account credentials private
GENOSAVE will never ask you to send your password, verification code, recovery link or authentication token by email.
Do not send genomic data or raw sequencing files through ordinary customer-support email unless GENOSAVE has specifically provided an approved secure transfer method.
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Customer support
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You may include your name and a GENOSAVE order or kit reference where appropriate, but never include your password, verification code or recovery link.
Support contact details will appear here.